Responding to Negative Online Reviews

As every restaurant manager knows, the reputation of his establishment is often closely tied to the way it is depicted online. If consumers review the restaurant favorably, these positive accolades can quickly translate into new business and repeat visitors… [...]

If you get stuck in Nashville, get stuck here…

While on a recent road trip from Knoxville Tennessee to Minneapolis Minnesota my travel partner and I found ourselves stranded in the middle of the night (2:30 am) when the RV we were traveling in broke down. The tow truck driver was kind enough to drop us of at the closest hotel which lucky [...]