129 Rules for your staff to live by…

Have you ever been annoyed by a smudged water glass at a restaurant? Fingerprints on your plate? An overly attentive (or inattentive) [...]

Internal Support Staff Tipping

Internal tipping are the tips that waiters, waitresses and some bartenders may have to pay their support staff in bars and restaurants. There are many variations of internal tipping, and many combinations of who gets tipped and how [...]

Scheduling Basics for Restaurant Managers

One of the hardest things for a new restaurant manager to do , is to learn the basics of scheduling. How many servers do I put on the floor? How many line cooks, dishwashers etc? We will try to guide you through this mind numbing experience with as little pain as [...]

Hiring: Can Personality Tests Solve Your Employee Problems?

Found on the web at http://www.foodservicetoday.com
Written by: Betsy Cummings

More restaurants are using them but legal questions persist

For reasons he can’t explain, five years ago, Jose Cuevas’s waitstaff languished at JumBurrito in Midland, Texas. “Some stores were doing well and others just horrific,” says Cuevas, founder and president of the Mexican fast casual chain with six [...]

The Office Romance

A Tip20! Original Article by J.D. Marshall, Tip20! contributor.

Ahhhh isn’t love grand? Just look at the young couple over in the corner. Holding hands, sneaking a kiss now and then and whispering sweet nothings to each other. The all American dream, we meet someone, fall in love, get married. Have [...]

Operating A Restaurant For Business

What you thought is enough to start a restaurant business could be the same thing that may cause your business downfall in less than a year. You may be an expert entrepreneur or you may have inherited a family business but have no background about restaurant and catering at all – no matter the qualifications [...]