Waiter Caddy – Table-side innovation that every server should have.

There are a few tools that every server should have in their arsenal. A good cork screw, a crumber, a lighter, maybe a penlight and certainly a presentation book style organizer. Up until now all of these items have been old standards – unintuitive and generic. Enter the Waiter Caddy™ [...]

129 Rules for your staff to live by…

Have you ever been annoyed by a smudged water glass at a restaurant? Fingerprints on your plate? An overly attentive (or inattentive) waiter? [...]

Internal Support Staff Tipping

Internal tipping are the tips that waiters, waitresses and some bartenders may have to pay their support staff in bars and restaurants. There are many variations of internal tipping, and many combinations of who gets tipped and how much… [...]

Scheduling Basics for Restaurant Managers

One of the hardest things for a new restaurant manager to do , is to learn the basics of scheduling. How many servers do I put on the floor? How many line cooks, dishwashers etc? We will try to guide you through this mind numbing experience with as little pain as possible. [...]

Hiring: Can Personality Tests Solve Your Employee Problems?

Found on the web at http://www.foodservicetoday.com Written by: Betsy Cummings

More restaurants are using them but legal questions persist

For reasons he can’t explain, five years ago, Jose Cuevas’s waitstaff languished at JumBurrito in Midland, Texas. “Some stores were doing well and others just horrific,” says Cuevas, founder and president of the Mexican [...]

The Office Romance

A Tip20! Original Article by J.D. Marshall, Tip20! contributor.

Ahhhh isn’t love grand? Just look at the young couple over in the corner. Holding hands, sneaking a kiss now and then and whispering sweet nothings to each other. The all American dream, we meet someone, fall in love, get [...]