Responding to Negative Online Reviews

As every restaurant manager knows, the reputation of his establishment is often closely tied to the way it is depicted online. If consumers review the restaurant favorably, these positive accolades can quickly translate into new business and repeat visitors… [...]

Make Your Restaurant Kid Friendly with These 5 Easy Tips

It’s always nice to get in the good graces of the apple of the one-with-the-money’s eye. In other words: the children. Although some restaurants are designed for adults to get away from the children, many restaurants offer a menu and a setting that is appropriate for children… [...]

13 Crucial Tools Every Successful Bartender Must Have

You’ll only ever be as good as your tools, so make sure you’re not without them. The quality of your tools can make or break your experience behind the bar so it’s important you take this lesson seriously… [...]

The 3 Biggest Lies Of Bartending

In my time as a bartender, I’ve come across what I like to call the “3 Biggest Lies of Bartending”. A long time ago before I set foot into this industry, I was convinced by others that the following were “requirements” in order to become a successful bartender. [...]

How to Handle Restaurant Table Camping

Every time I had a closing shift in the restaurant and was trying to get out at a decent time, seems like Murphy and his law got hungry and decided to pay me a visit… [...]

Proven Job Interview Techniques To Seal The Deal And Land Your Dream Job Bartending

Your mouth is dry, your palms are sweaty, your heart is beating so fast it feels like it’s going to pop out of your chest! Sound familiar? Just a common case of interview anxiety. For most people, interviews are very uncomfortable. The mere thought of them causes anxiety and nervousness… and this is the last impression you want to give a bar manager during an interview! [...]