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Why Should You Tip? - Why should you tip? It is amazing how often this question is asked and debated. To me the answer is painfully obvious. When someone asks me why people should tip, I answer their question with a few of my own... more

Getting Strated in Flair Bartending - Let me get some facts out...  Fact One: Bartenders have egos... Fact Two: Bartenders can't be behind their bar without confidence...  Fact Three: Bartenders need respect to do their job well and make enough money to survive... more

Give Yourself a Raise/Owning Your Section - Originally the title of this article was going to be “Owning” your section – as in running it as if it were your own little restaurant. Like you I thought it might be to long and may not grab your attention. But I’m sure “Give yourself a raise” did the trick and got you... more

The Importance of Claiming All Your Tips - New employees to the restaurant industry always ask me how much of my tips should I claim and do I have to claim them all. The answer is very easy. “You must claim them all.”

Now I know that many of you will not agree to that statement... more

Office Romance - Ahhhh isn’t love grand?  Just look at the young couple over in the corner. Holding hands, sneaking a kiss now and then and whispering sweet nothings to each other. The all American dream, we meet someone, fall in love, get married. Have children, pets and a small house with a white picket fence. Who wouldn’t enjoy seeing this?

But wait isn’t that John and Sue two of your servers... more

Scheduling Basics for Restaurant Managers - One of the hardest things for a new restaurant manager to do , is to learn the basics of scheduling.  How many servers do I put on the floor? How many line cooks, dishwashers etc?  We will try to guide you through this mind numbing experience with as little pain as possible... more

Scheduling for Slackers - Is simply not scheduling a problem employee a good solution? What a dilemma this is and we as managers face it almost on a daily basis.  The question cannot be answered with a simple yes or no answer either.  The answer lies much deeper and involves... more
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Top Ten Things I Wish People Knew About Waiters... - #10 - I have to tip out 3% of my GROSS SALES (not tips - sales!) to other staff. The percentage depends on the restaurant but in many restaurants the waiters are truly the ones paying the hostesses, busboys and we have to tip the bartenders too... more

Tipping Tastefully... - There is a stereotype that we (African Americans) don't tip well, so dig deep into your pockets and quit being so cheap if you're guilty. It's hard when you receive bad restaurant service, but if you've ever tipped less than 15 percent or dropped a penny on the table (or thought about it) it's time to review your tipping knowledge. more

About the Biz... - From the U.S. Department of Labor - Bureau of Labor Statistics -  Bulletin 2540, Occupational Outlook Handbook, 2002-03 Edition all the information you ever wanted to knw about Food and Beverage Serving and Related Workers. Lots of interesting statistics to be found here... more

Server Rights - A waitress from a Connecticut eatery recently wrote a "My Turn" column in Newsweek about the abusive treatment she received from customers.... more

Table Service and Tipping - How can I get better service at my table?, What should I do if I feel my waiter is giving me poor service? What should I do if I received excellent service from my waiter?, How large of a tip should I leave? Get answers to these questions in this great article from freetraveltips.com....more

Waiters Say Management Takes Big Slices of Tips - Hundreds of waiters from some of Boston's toniest restaurants say the eateries have found a way to make more money: They're taking the waitstaff's tips. In a lawsuit filed yesterday in Suffolk Superior Court, five former Locke-Ober servers say the restaurant required them to give a large portion of their tips to management. When they complained, the suit alleges, they were fired... more

Tipping Points - If it's true that money talks, what are your tips saying about you? I recently heard of a woman who'd perfected a surefire method of getting her airline tickets upgraded. En route to the airport, she buys a gaily dressed fruit basket. At the check-in desk, she sets it down on the counter...more

Should Tipping Be Voluntary? - If New Deal legislation had been enacted in the 1930s requiring people to tip waiters 15 percent of the total amount of their restaurant bill, we might have been subjected to the following debate today...more

Service-oriented: Pampering waiters stay in demand -
Paolo's Reza Samavarchian wants to talk. Really, he does. But he's got a large party awaiting his recommendations on after-dinner cognacs and brandies. He's also got a party of nine, a party of five, two deuces and a single...more


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